Design Thinking: Human-Centred Problem-Solving and Innovation
1 day · Physical / Online · English (Bahasa Malaysia on request) · Public & In-house
A one-day, hands-on introduction to design thinking. Participants learn to understand the people they serve, frame the real problem, generate ideas, and build and test quick prototypes, using the five stages of design thinking on work challenges of their own.
Who should attend
Executives, team leaders, and marketing, customer-facing and outreach staff who want a practical way to solve problems and come up with new ideas.
Entry requirement
None. Open to all staff.
Learning outcomes
- Explain the key concepts and principles of design thinking
- Identify where design thinking can be applied in their own work
- Use empathy tools to understand users and define the real problem
- Generate and shortlist ideas through structured ideation
- Build simple prototypes, test them with users and measure the results
Course modules
- Key concepts and principles of design thinking
- Traits of a design thinker
- Use cases and opportunities to apply design thinking
- Empathise and define: understanding users and framing the problem
- Ideate and prototype: generating and shaping solutions
- Test and measure: validating ideas, with a hands-on design thinking exercise
For Malaysian employers
Read the full HRD Corp claim guide →
Outside Malaysia, or not registered with HRD Corp? You can book this programme at standard fees.
Design Thinking: Human-Centred Problem-Solving and Innovation
1 day · Physical / Online · English (Bahasa Malaysia on request) · Public & In-house
A one-day, hands-on introduction to design thinking. Participants learn to understand the people they serve, frame the real problem, generate ideas, and build and test quick prototypes, using the five stages of design thinking on work challenges of their own.
Who should attend
Executives, team leaders, and marketing, customer-facing and outreach staff who want a practical way to solve problems and come up with new ideas.
Entry requirement
None. Open to all staff.
Learning outcomes
- Explain the key concepts and principles of design thinking
- Identify where design thinking can be applied in their own work
- Use empathy tools to understand users and define the real problem
- Generate and shortlist ideas through structured ideation
- Build simple prototypes, test them with users and measure the results
Course modules
- Key concepts and principles of design thinking
- Traits of a design thinker
- Use cases and opportunities to apply design thinking
- Empathise and define: understanding users and framing the problem
- Ideate and prototype: generating and shaping solutions
- Test and measure: validating ideas, with a hands-on design thinking exercise
For Malaysian employers
Read the full HRD Corp claim guide →
Outside Malaysia, or not registered with HRD Corp? You can book this programme at standard fees.