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HRD Corp Claimable

AI-Enabled Decision-Making & Problem-Solving

2 days · Physical · English (Bahasa Malaysia on request) · Public & In-house

Use AI to analyse information, challenge assumptions, assess risks and explore possible outcomes. Participants learn to make better-informed decisions by combining data, critical thinking, emotional awareness and sound human judgement.

Who should attend

Managers, team leaders, executives, business professionals and decision-makers who want to strengthen critical thinking, problem-solving and evidence-based decision-making using AI.

Entry requirement

Basic computer and internet skills. Some familiarity with AI tools such as ChatGPT, Gemini or Microsoft Copilot helps but is not required.

Learning outcomes

  • Make better-informed decisions grounded in evidence
  • Recognise and manage the influence of emotions, intuition and assumptions
  • Use AI to investigate, challenge and evaluate decisions
  • Anticipate risks and consequences before taking action
  • Make balanced, accountable decisions with a wider view of their impact

Course modules

  1. Meet your AI thinking partner: how AI supports research, analysis and critical thinking
  2. Fact or assumption: using AI to check information and find gaps
  3. Know your thinking: how emotions, intuition and assumptions shape decisions
  4. See it differently: looking at problems from several perspectives
  5. Challenge your thinking: testing assumptions and alternatives with AI
  6. What could go wrong: assessing risks, uncertainty and possible outcomes
  7. Beyond the immediate: the longer-term impact on people and stakeholders
  8. Simulate before you decide: exploring data-based scenarios with AI

For Malaysian employers

1Apply on e-TRiSTraining starts at least 14 days after approval
2Your team attendsWe keep attendance and evaluation records
3Submit your claimWe prepare the documents for you

Read the full HRD Corp claim guide →

Outside Malaysia, or not registered with HRD Corp? You can book this programme at standard fees.